Netflix Tests AI Search Engine

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Netflix Tests AI-Powered Search Technology for Subscribers

The OpenAI-powered search engine allows customers to look for shows using far more specific terms, including their mood, for example.

How the AI-Powered Search Works

The AI-powered search engine lets customers pose inquiries that go beyond genres or actors’ names. For instance, they can search for shows based on their mood or preferences.

Availability and Expansion

Some customers in Australia and New Zealand can already use the tool, which is only available on iOS devices. The test will soon expand to several markets, including the US, Netflix said.

Concerns and Controversy

However, management is sensitive to potential criticism of the use of AI technology. Many in Hollywood have worried that companies like Netflix will use AI to cut jobs and reduce costs.

Conclusion

The AI-powered search technology is a significant expansion of Netflix’s use of artificial intelligence. While it offers a more personalized experience for subscribers, it also raises concerns about the potential impact on jobs in the entertainment industry.

FAQs

Q: What is the AI-powered search engine?

A: The AI-powered search engine is a tool that uses artificial intelligence to help subscribers find TV shows and movies on Netflix.

Q: How does the AI-powered search engine work?

A: The AI-powered search engine allows customers to pose inquiries that go beyond genres or actors’ names, and recommends options from Netflix’s catalog based on their preferences.

Q: Is the AI-powered search engine available to all Netflix subscribers?

A: No, the AI-powered search engine is currently only available to some customers in Australia and New Zealand, and will soon expand to several markets, including the US.

Q: What are the concerns about the use of AI technology in the entertainment industry?

A: Some have worried that companies like Netflix will use AI to cut jobs and reduce costs, potentially impacting the livelihoods of creatives in the industry.

Angela Lee
Angela Lee
Director of Research

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